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Grand Bear Golf Club success story

Grand Bear Golf Club improves guest experience and productivity with new fiber install

A Jack Nicklaus course gets fiber in place ahead of a PGA TOUR event, ending poor Wi-Fi and voice quality.

Grand Bear Golf Club
Grand Bear Golf Club logo
18
Holes
1999
Opened
2022
PGA TOUR host
Location
A short drive from the Gulf Coast and Downtown Biloxi
Course
18 holes, Jack Nicklaus Signature Design
Opened
1999
Overview

Grand Bear Golf Club is a golfer's paradise, located a short drive from the Gulf Coast and Downtown Biloxi. This 18-hole course was designed by Jack Nicklaus, and includes a practice facility, rustic clubhouse, golf shop, and grill. In 2022, Grand Bear hosted the PGA TOUR Champions 2022 Rapiscan Systems Classic.

About Grand Bear Golf Club

The guest experience is everything for a prestigious golf course like the Grand Bear Golf Club. This Jack Nicklaus Signature Design golf club first opened its doors in 1999 to widespread fanfare and near universal acclaim.

Today, the mission is simple: to provide golfers with an unparalleled experience, complete with towering pines in the natural cypress wetlands, secluded fairways, and meticulous greens.

Providing a memorable guest experience goes beyond the green. It starts with superior customer service from bag drop at arrival to special celebrations like weddings and tournaments. Getting all of these right means reliable internet and connectivity to support employees as they work.

Grand Bear Golf Club
Grand Bear Golf Club logo

Discover how Grand Bear's partnership with Momentum provided them with ultra-fast and reliable internet on a tight timeline.

Grand Bear Golf Club case study cover
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The problem

Poor Wi-Fi and voice, with a PGA event on the calendar

Grand Bear Golf Club continued to experience poor voice and Wi-Fi quality caused by low internet speeds. The existing connectivity was unreliable and directly impacted both the guest and employee experience.

Their existing provider was unable to install the new copper lines needed to boost reliability and availability. A competitor completed a site survey, quoting Grand Bear for an install from the main street that significantly exceeded their budget.

With Grand Bear set to host a major PGA event, timing was everything. They needed a partner that could deliver reliable connectivity, fast.

The solution

Fiber connectivity and a partner to guide the whole process

Grand Bear wanted a flexible partner that could offer a variety of solutions for implementation and ongoing support. Ultimately, they partnered with Momentum and the Abadi Group to overcome their connectivity challenges.

With Momentum by their side, Grand Bear was able to deploy faster internet, install fiber connectivity, and boost overall service quality, with an experienced partner guiding them through the whole process.

The outcome

Faster internet, fewer outages, happier guests

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Grand Bear saw a drastic improvement in internet speed and reliability. They no longer struggled with low-quality phone connections or unreliable internet impacting the guest experience.

Reliable connectivity enabled guests to get online whenever they needed, improved credit card processing times, and allowed employees to do their best work. Best of all, Grand Bear experienced fewer outages with Momentum.

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Fast, reliable connectivity anywhere in the world

Looking to install, upgrade, or explore new connectivity options? See how Momentum can help you deploy fast and reliable internet almost anywhere in the world.