Put a network operations team behind every circuit you run
Momentum's US-based network operations team watches your circuits around the clock, catches faults as they happen, and works the carrier ticket until service is back.
Hand off the carrier call for good
When a circuit drops, the clock starts. Someone has to notice, find the carrier, open a ticket, and push it through escalation. Momentum's network operations team takes that job. Engineers watch every circuit around the clock and own each fault until the carrier restores service.
- 24/7/365 monitoring: Engineers monitor your circuits every hour of every day, holidays included
- US-based team: Your calls and tickets go to our team of US-based engineers and support specialists
- Any carrier: Momentum monitors circuits from other providers alongside the ones we deliver
- Break-fix ownership: We open, escalate, and close the carrier ticket so your team doesn't have to
Find out what your circuits aren't telling you
Send us your circuit list, and we'll show you what monitoring each one looks like.
Industries that can't wait for a carrier callback
A circuit down at 2 a.m. still takes clinical systems with it.
- Clinic connectivityOutpatient sites stay connected to EHR and imaging because faults get worked immediately.
- Carrier sprawlHealth systems with many local carriers get one team working every ticket.
- Outage recordsEach fault is documented with its timeline for later review.
Monitoring from engineers who specialize in complex networks
Momentum's engineering teams build, source, and run circuits across 750+ carriers every day. Our network operations team grew out of that work. It knows how carrier escalations move, which calls speed them up, and when to push. Your circuits get that experience, whoever delivered them, and your team gets its nights back.
